Snapchat is probably one of your favorite social networking apps in the world, isn’t it?
But how many people do you know in your list of Snapchat followers who know how to report abuse, such as cyber bullying or on-line harassment?
Why You Should Report Abuse on Snapchat
Cyberbullying happens on every social media platform.
Every. Single. One.
Unfortunately, there’s no escaping from cyber bullying, as the Internet makes it easy for people to hide from others.
If you haven’t seen cyber bullying happen on Snapchat, chances are bullies will find a way to harass you.
Also, if you think about it, Snapchat is one of the most ideal places for bullies to target people on-line. It’s private, it’s easy to use, and it erases any pictures and videos you send within 24 hours. On top of that, once someone sees the picture or video, it only stays on their phones for 10 seconds before it gets deleted from their phones.
Most bullies know what they’re doing is wrong, and don’t want to leave a trail of evidence at the risk of getting caught.
Not to worry, though. We’re going to show you how to report abuse on Snapchat.
How to Report Abuse on Snapchat
It all starts with going to Snapchat Support.
It will take you to this screen:
Once you’re on there, Snapchat will ask you three questions:
1. What can we help you with?
This is exactly what you see above.
Select the option, ‘I have a safety concern.’
2. What do you have a concern about?
Choose between one of the following options:
• A Snap or Chat I’ve received
• A Story I viewed
• A Snapchat account
• I think my account was hacked
The Third Question on Snapchat Support
If you answered ‘A Snap or Chat I’ve received,’ you will be directed to a third question:
What is your concern with this content?
If you select ‘A Snap or Chat I’ve received,’ you will be asked, “What is your concern with this content?”
If you answered ‘A Story I viewed,’ select ‘A Snapchatter’s Story’ for the third question: “What type of Story concerns you?” Then you will get these options:
If you are being cyber bullied on Snapchat, you will receive the following message at the bottom of your screen:
They make two good points here:
1) Block the account from posting Snaps or Chats to you.
2) Change your privacy settings to prevent Snapchat users from sending you images and videos to your account. You can do this by selecting the ‘My Friends’ option in the ‘Contact Me’ section.
3) If you still need help, select yes (the orange button above). It will direct you to a form. Fill it out and they will get back to you as soon as they can.
Here’s what the form looks like:
If you ever experience harassment, bullying, or any other safety concern, you can always report it right to us. Together we can make Snapchat a safer place and a stronger community. Report in-app abuse here: https://support.snapchat.com/en-US/article/report-abuse-in-app
To report a Story on Snapchat, just press and hold on the offending Snap until a button appears. Tap it to report the Story and let us know what’s going on.
To report a Snap someone sent you, just press and hold on the Snap until a button appears. Tap it to to report the Snap and let us know what’s going on.
To report a Snapchat account, press and hold on that Snapchatter’s name and tap the button. Tap ‘Report’ to report the account and let us know what’s going on.
To report a Story on the web from your computer, click the ⋮ button on the video, then click ‘Report’. To report a Story on the web from your phone or tablet, tap the ⋮ button on the video to report it and let us know what’s going on.
To hide something on Discover, just press and hold a tile on the Discover screen, then tap ‘Hide’ or un-subscribe. You should start to see fewer Snaps like that on your Discover screen.
Note: If you’re unable to report a safety concern in-app, you can still report any issue you run into right on the Snapchat Support site.
Bullying through Snapchat takes place in a number of different ways, including:
- Taking screen-shots of images without permission
- Sending pictures without permission
- Negative comments
If this happens to you, you can block a ‘friend’.
- Tap the Menu icon
- Select ‘My Friends’
- Locate their name in the list and swipe right across their name
- To delete them, press Delete
To block someone who added you on Snapchat:
- Tap ‘added me’ on the Profile Screen
- Tap their name and tap the ‘Wheel Icon’ next to their name
- Press ‘block’
This will prevent them from sending you Snaps or Chats or from viewing your content.
If a person is bullying or harassing you or you receive an inappropriate image, report it by completing their on-line form https://support.snapchat.com/en-US/i-need-help
If all else fails, you can still contact them via Twitter @snapchatsupport or use their email address email@example.com.
Final note: their entire sub-domain support works only part of the time, or at least it wasn’t working when last we tried on 25 Feb. 2019. Nor does their old email address work – firstname.lastname@example.org is no longer valid.
A Few Extra Tips:
Rather than rely solely on Snapchat’s report form, there are a few extra things you can do when you’re bullied on Snapchat.
1) Talk to your parents about what’s happening.
2) Save the evidence by taking a screen-shot of the photo or video. The bully will be notified when you do this, but it’s always better to document what you see when you discuss things with a trusted adult. Plus, it encourages people to think before they post.
3) Ask for extra help. Remember that it’s always okay to ask for advice when you need it. Talk to your parents or teacher about what is happening. In addition, every GCC country has a 24/7 hot-line specifically for on-line abuse. You can contact them from this list if you want a professional opinion on what to do.